Oracle eBusiness Consultancy

High Availability Architecture (HAA)

Is your Oracle eBusiness Application running as well as you expected?  Do you suffer from system performance problems?  Is your patching regime causing a major headache?

Oracle eBusiness Suite is designed to be an enterprise application.  If it's not running to your expectations then it could be time to call in some help to review your architecture.  You won't be surprised to learn that SilverTin offer a full HAA consultancy service.  What may surprise you is how cost-effective our HAA solution is. 

Our HAA service will quickly identify your issues and work closely with you to implement our proven HAA solution, utilising existing hardware where possible.  We know that our HAA solution works. It's tried, tested and operational.  Ask us for a reference site.

Oracle CRM


SilverTin offers a range of solutions to ensure that you get the most out of your investment in Oracle CRM.

If you are planning an upgrade to R12 and need a trusted partner, please contact us.  We performed our first successful upgrade back in 2008 so we can state with confidence that we bring significant experience to your R12 upgrade process.

During our time implementing CRM we have developed a number of acclaimed plugins which extend the functionality of your Oracle CRM.  Examples of plugins available are:

  • Decision Manager for flexible routing of Service Requests.
  • Word Integration for tailored printing of letters and job sheets.
  • Booking Engine for end to end processing of bulky collections.
  • Web Services for simpler integration with back office systems and web forms.
  • Supporting Content to ensure operator consistency. 

Why not contact us to supercharge your R12 Oracle CRM and make it really deliver?  If you are planning an upgrade to R12 then get in touch - we can offer an upgrade and installation of the above plugins as part of our service.
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Oracle database upgrade service

With pressure on from Oracle to upgrade to 10g and 11g versions of their database, SilverTin are well placed to offer a comprehensive upgrade service.

We can work alongside DBAs in your organisation to upgrade to the required version, passing on our knowledge and skills transfer along the way.

In addition we can configure and demonstrate a number of the new features of 10g and 11g and how they can be implemented to bring about real world benefits to your business.  Features such as:
  • Clusterware - Integrated Clusterware and ASM Infrastructure.
  • Database Replay - Captures SQL and allows replay at will.
  • Improved Compression - Improved compression.

Oracle Financials


SilverTin offers a complete set of Technical Services around Oracle Financials implementation and maintenance.

High Availability Architecture (HAA)
Our HAA solution delivers a robust resilient architecture.  Specific features of our HAA to support an Oracle eBusiness Suite environment include:
  • multi-node Application and Database Tiers
  • shared APPL_TOP
  • parallel concurrent processing
  • resilient Business Intelligence tier

Installation and Upgrade
Our Installation and Upgrade Service brings many years of our experience to your implementation. Our regular dealings with Oracle support means that we are already aware of known Oracle R12 issues and will not waste time 'discovering them' during an implementation.

We work closely with our clients to discuss upgrade options e.g. technical upgrade, re-implementation, re-architecture in order to arrive at the most suitable and cost-effective upgrade path.


Contact Us for further details on any of our Oracle eBusiness Consultancy offerings.